BCM Managed Services & Operation
- External BCM Officer (Outsourcing)
A functional business continuity management system is fundamental to a company’s resilience. In addition, the appointment of a business continuity manager or officer is anchored as a necessity in a number of legal and industry-specific requirements. The appointment of a business continuity officer is also required in accordance with common standards such as the BSI 200-4 standard.
TÜV TRUST IT provides you with highly qualified experts with many years of experience to fill the role of the business continuity manager or authorised representative. We offer you the opportunity to benefit from our extensive expertise without having to build up additional internal personnel resources or to bridge personnel bottlenecks.
Your benefits
- Expertise and many years of experience in the implementation and operation of BCMS
- Utilisation of proven procedures and best practices based on common standards
- Protection of internal personnel resources, compensation for temporary personnel bottlenecks
- Identification and elimination of potential weaknesses and risks in your BCMS
- Access to human resources without long-term commitments in the form of internal appointments
- Compliance with your standards and/or regulatory requirements
- Coaching / Training measures increase the awareness of your employees
- Continuous further development of your BCMS and support for your customised business continuity strategy
- Coaching for Internal Business Continuity Managers
This coaching provides your internal Business Continuity Manager (BCM/BCB) with focused support from experienced experts. Theory is important, but practice matters more: we support your responsible staff in the day-to-day implementation of the BCM lifecycle – from Business Impact Analysis (BIA) to planning exercises.
In regular coaching sessions, we review your current approaches, give ideas for improving processes, and support you with complex questions. We act as a mentor and a “second opinion” to build internal expertise and strengthen your BCM role, especially in communication with management.
Objective
The goal is to improve the skills and confidence of your internal BCM resources. Through hands-on learning, your BCM manager gains the ability to run the system independently, in a structured and efficient way – reducing the need for external support over time.
Your Benefits
- Stronger skills: targeted development of internal staff instead of relying only on external support
- Practical knowledge transfer: direct application of best practices to your own processes
- Quality assurance: results are reviewed and validated by experienced BCM experts
With our many years of experience in training crisis managers and BCM professionals, we prepare your employees for real-world challenges. We develop talent, ensure high standards, and turn your BCM team into a strong resilience factor in your organization.
- Compliance-Monitoring
As regulations such as NIS2, DORA, or KRITIS are constantly evolving, we continuously review your BCM and security requirements. We compare your current setup with required standards, identify compliance gaps, and assess how new regulations affect your organization.
Our team supports your daily operations by making sure your internal policies and processes stay up to date with current legal requirements — without putting extra workload on your internal teams..
Objective
The goal is to ensure ongoing compliance with complex regulatory requirements through a structured monitoring approach. We make sure you are informed early about legal changes and can take action in time, so your organization remains resilient and compliant at all times.
Your Benefits
- Reduced liability: avoid fines and penalties by meeting all relevant regulations
- Up-to-date compliance: continuous monitoring of legal changes and their impact
- Less workload: your team does not need to analyze complex regulations
- Audit readiness: always prepared for audits by authorities or external auditors
Stay compliant at all times without extra effort. TÜV TRUST IT experts continuously monitor your regulatory requirements and help you stay on the safe side.
- Documentation Service
Documentation ServiceOur team supports your daily operations by making sure your internal policies and processes stay up to date with current legal requirements — without putting extra workload on your internal teams.
We coordinate input from different departments, carry out regular reviews, and make sure all documents meet formal requirements and internal standards. This keeps your BCM system ready to use at all times without creating extra administrative work for your team.
Objective
The goal is to ensure that your emergency documentation remains accurate, up to date, and ready for use at any time.
Your Benefits
- Operational readiness: plans work in real situations and are based on current data
- Time savings: your experts provide input only – we handle documentation and formatting
- Standardization: consistent structure and quality across all departments and locations
- Fewer errors: regular checks prevent inconsistencies between different plans
With our expertise in process-driven Business Continuity Management, we make sure your emergency planning is not just paperwork, but a reliable and practical tool for managing crises.