BCM Operation

A functional business continuity management system is fundamental to a company’s resilience. In addition, the appointment of a business continuity manager or officer is anchored as a necessity in a number of legal and industry-specific requirements. The appointment of a business continuity officer is also required in accordance with common standards such as the BSI 200-4 standard.

TÜV TRUST IT provides you with highly qualified experts with many years of experience to fill the role of the business continuity manager or authorised representative. We offer you the opportunity to benefit from our extensive expertise without having to build up additional internal personnel resources or to bridge personnel bottlenecks.

Your benefits

  • Expertise and many years of experience in the implementation and operation of BCMS
  • Utilisation of proven procedures and best practices based on common standards
  • Protection of internal personnel resources, compensation for temporary personnel bottlenecks
  • Identification and elimination of potential weaknesses and risks in your BCMS
  • Access to human resources without long-term commitments in the form of internal appointments
  • Compliance with your standards and/or regulatory requirements
  • Coaching / Training measures increase the awareness of your employees
  • Continuous further development of your BCMS and support for your customised business continuity strategy

The performance of (crisis) staff exercises is an elementary component of a functional Business Continuity Management System (BCMS) in companies and is required by common standards such as BSI 200-4.

We support companies in planning, conducting, analysing and following up a staff exercise. Based on the findings of the analysis, measures can be taken to improve emergency management.

Through a holistic exercise concept customised to individual needs, the members of the staff are sensibilised on the basis of a realistic exercise scenario. In addition to promoting cooperation within the team, important insights are gained that support the continuous improvement of the emergency organisation.

Your benefits

  • Transparency regarding the functionality of your emergency organisation and identification of vulnerabilities
  • Encouraging cooperation between the members of your (crisis) team – even under simulated stress situations
  • Improving coordinated and targeted action in crisis situations by integrating strategic and operational measures
  • Strengthening the coordination between different organisational units of the company and cooperation with external service providers or authorities
  • Fulfilment of legal / regulatory requirements
  • Increased effectiveness of crisis management and enhancement of the company’s resilience

As part of Business Continuity Management, the “planning and execution of functional tests” refers to the targeted preparation and simulation of emergency scenarios in order to assess a company’s resilience and ensure the effectiveness of emergency response and recovery processes. The primary goal is to maintain critical business processes and assets in the event of an incident (e.g., cyberattacks).

Your benefits

  • Increased trust in the organization for sensitive business processes
  • Fewer disruptions and reliable delivery of the organization’s services/activities
  • Clear transparency and traceability of actions and business procedures
  • Rapid response to incidents
  • Improved maturity level of the management system
  • Better communication in crisis situations
  • Enhanced awareness within the company
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