Incident Response Retainer (IRR)

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Incident Response Retainer (IRR)

With our Incident Response Retainer (IRR), companies are perfectly prepared for serious IT security incidents such as ransomware attacks. Our service combines security incident management and digital forensics and offers comprehensive support in the event of an emergency – flexibly and easily. Thanks to our various service level agreements (SLAs), either in 10/5 or 24/7 mode, our team of experts is ready to respond quickly at any time.

Our on-call service and practice-oriented approach ensure that, in the event of an attack, companies quickly receive the support they need to stop the spread of the incident, restore systems and take long-term protective measures.We offer customized solutions that can be flexibly integrated into existing security processes – according to the individual needs of our customers.

Your benefits

  • Round-the-clock availability: Choose between our flexible SLAs (10/5 or 24/7) and get fast support whenever you need it.
  • Rapid damage containment: Our experienced incident response experts help you to stop attacks quickly and prevent further damage.
  • Forensic analysis: We offer comprehensive digital forensics to identify the cause of the incident and secure evidence that can be used in court.
  • Individual escalation plans: Customized escalation and response protocols adapted to your specific IT environment.
  • Simple integration: The Incident Response Retainer can be integrated flexibly into existing IT security processes and emergency plans.
  • Practice-oriented consulting: We work closely with your internal IT and security teams to optimize incident response processes.
  • Restoration and recovery: Support for the rapid restoration of affected systems and assurance of business continuity.
  • Regular tests and simulations: To ensure that you are perfectly prepared for incidents, we run regular tests and simulations.
  • Final report and compliance: After each incident, you receive a detailed forensic analysis report and recommendations for further measures.
  • Long-term prevention: Based on the findings from each incident, we support you in the optimization of your security strategy.